During the ordering process, you are informed whether hand delivery is possible.
If we have more than one shop location in your destination city, it is hand delivered by
the closest shop to your delivery zip code.
If we have a shop in the metropolitan area where your arrangement is to be delivered:
- Your order may possibly be delivered that same day. The order must be received by
10 A.M. There is a possibility that you may have to select from limited designs
that are available for same day delivery.
- Your order may possibly be delivered the next business day if it is received by 2:00 P.M.
the previous day.
- Hand delivery is available to most zip codes on Saturdays. Sundays and holidays
are excluded.
- Our deliveries are guaranteed by 5:00 P.M. for businesses and 7:00 P.M. for residences.
Obviously, the majority of our deliveries are completed before these times.
Delivery charges range from $5.00 to $30.00.
When hand delivery is not possible, your arrangement is carefully packaged and shipped
via third party carrier. Your order will be routed and shipped from the COOKIES
IN BLOOM shop that is closest to the destination zip code in order to ensure the
shortest shipping time.
Remember that our hand decorated sugar cookies must dry overnight before they can
be wrapped for shipping. Our shops do stock certain designs on a daily basis
that are available for same day shipping. You will have to call the shop direct.
OUR GOURMET COOKIES IN THEIR DECORATIVE PACKAGING ARE EXCELLENT CHOICES FOR SAME
DAY SHIPPING.
While we pack and ship your arrangement to arrive on the date you choose. Packages that are SHIPPED GROUND DELIVERY, may arrive one or two days either before
or after your chosen date. Confirming the exact time of delivery for ground shipments
is beyond our control.
The day on which a package is shipped is not counted when calculating the length of
time for it to arrive at it’s destination. (Saturday, Sunday and holidays are not business days and are therefore not counted when calculating day of arrival)
The United States Post Office does deliver Saturday packages at no additional charge.
Some of our locations offer this option.
U.P.S. and Federal Express will deliver on Saturday; however, they charge an additional
$10.00, and the package must be sent next day air.
If you want to ship your gift yourself, we will be happy to package
it for you to ship. A charge of $7.00 applies to this service.
REFUND POLICY
Cookies In Bloom guarantees the
freshness and quality of every product we sell. If any product fails to meet your
expectations, simply return it for a replacement or refund. Credits will not be granted for
products that have been misused. If you are not happy with your item or there is
any problem, please call the local shop that delivered or shipped the item. The processing shop
will issue a call tag for the whole item to be picked up or if it was delivered
locally, they may pick it up.
Please contact the individual shop directly resolution of all matters related to our freshness and quality guarantee; it is up to the discretion of the individual shop to make the final decision on issuing a
refund , a gift certificate or a replacement. Click here to contact the store.
Thank you for visiting COOKIES IN BLOOM! We appreciate your business, and
we look forward to serving you again soon.